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We will actively update our buyers with email messages regarding the status of their orders.
We will send you message when:
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If you have any question or concern about your order, please feel free to email us. We will try our best to reply all e-mails within 24 hours. However, no emails will be replied during weekends or holidays. Please allow up to 48 hours delay in receiving our response after long weekends or holidays.
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Please contact us for resolutions before leaving negative feedback, we strive to providing the greatest service and bringing the highest satisfaction to all of our customers.
Purchase process
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DHgate`s Escrow service is especially designed for online transaction. You, as a buyer, will pay the seller ONLY when you receive and satisfy with the item.
This value-added service isFREEavailable for all transactions on DHgate.
Payment Method
- Credit Card
   
- Accepted ONLY if you use the following shipping type: BHT (Express), DHL, EMS, Fedex, RPX (Express), TNT, UPS or ZJS
- PayPal
- Accepted ONLY if you use the following shipping type: (Express), DHL, EMS, Fedex, RPX (Express), TNT, UPS or ZJS
- Wire Transferclickherefor details
- Accepted
- Western Unionclickherefor details
- Accepted
- Seller Guarantee Services
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| Shipping Time & Charge |
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Your order will be shipped within 1-2 business days after we have received your payment.
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International delivery usually takes between 4-8 days for delivery, in some cases, it could take up to 8-15 business days.
it`s send to other country,the china post and the hongkong post about need 15-25days,it`s send to brazil about need 15-60days,we will provide the free tracking number,so please do not worry!
| Carrier Name |
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Tracking Service |
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2-4 days(Support some country) |
www.dhl.com |
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2-4 days(Support some country) |
www.fedex.com |
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2-4 days(Support some country) |
www.ups.com |
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2-4 days(Support some country) |
www.tnt.com |
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5-10 days(Support some country) |
www.ems.com.cn |
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15-20 days(Free Shipping to world) |
www.hongkongpost.com |
International |
| Return Policy
If item arrives non-functional or defective, you must contact us within 3 days for an excahnge and we will send you a replacement.
Buyer must contact seller for RMA authorization before returning an item.
Incorrect items must be returned within 7 days of receipt in order to receive the exchange.
The returned item must be in its original packaging with all documentation and accessories. Any dismantled, marked, or visibly defaced product by the buyer will VOID the item`s return authorization.
Warranty Policy
If item becomes defective within the warranty period listed in the auction, please contact us.
Buyer will be responsible for shipping of the defective unit back and forth. We will replace it with a replacement.
If it`s our mistake,we pay the all of the shipping fee and change a new product to our customers.
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Thank you for your shopping ! |
